Which of the following is true regarding nonverbal communication? A. A firm handshake is expected in the United States. B. Communicators have no control over the nonverbal signals they send. C. In the United States and Great Britain, people usually touch more frequently than people in France and Costa Rica do. D. Voice only carries intentional messages. E. People usually don't respond to others on the basis of their physical appearance.

The correct answer is letter B

Nonverbal communication refers to ways of expression that do not use words or that do not use written language, and encompasses learning within a culture, gestures, facial gestures, body postures and physical distances that are unconscious. This type of communication is sometimes marked by an individual having a good or bad impression of someone they may have known.

The term Non-verbal communication is conceptualized in the conscious context of the body, when the individual is in lucid conditions and organically healthy to express himself, although he does not “reason” word for word and gesture by gesture of what he will speak in the next second and let it be an organic, natural process.