According to your textbook, a listener anxious about an upcoming exam, worried about a recent argument with a friend, or distracted by cold air in the classroom would be experiencing: a) interference. b) situational cues. c) communication apprehension. d) psychological dissonance. e) feedback.

c) communication apprehension.      

Explanation:

Communication apprehension: The term communication apprehension was proposed by James McCroskey, and he argued that communication apprehension is of four different types including trait anxiety, audience anxiety, situation anxiety, and context anxiety.

According to McCroskey, the term communication apprehension is defined as the phenomenon in which an individual encounters anxiety or fear in the presence of either anticipated or real communication with that of another person or a group of persons. It refers to the psychological response to the evaluation.

In the question above, the statement signifies the communication apprehension.