Aformal contract between customers and their service providers that outlines the specific responsibilities of the service provider and to the customer is called a(n):

This contract is known as SLA(Service Level Agreement).

Explanation: SLA an acronym for Service-Level Agreement is a contract or agreement between customers and service providers or suppliers that spells out clearly the level of service expected and penalties in any case of misconduct.

swahili is an extremely rich and complex civilization, a set of ethnic groups articulated by a language and a series of cultural elements that fuse the african traditions, islam and indian culture. this growth was largely a result of the indian ocean trading network that brought in not just man-made riches, but also religious ideas, specifically islam, which had a significant impact on the local culture. furthermore, the development of the swahili language gave a common cultural unity to the people.

the declaration states, “we hold these truths to be self-evident, that all men are created equal, that they are endowed by their creator with certain unalienable rights, that among these are life, liberty, and the pursuit of happiness….”