Ravi works in customer service for a company that has a high volume of dissatisfied customers who often express their anger in hostile and combative ways. consequently, ravi must often engage in

a. emotional labor
b. empathy
c. disinhibition
d. emotional contagion

Emotional labor

Explanation:

Emotional labor or emotional work is a term that refers to the process of managing feelings and expressions to fulfill the emotional requirements of a job. In other words, workers are expected to regulate their own emotions while they are interacting with customers, co-workers and superiors while they are in a work environment.

In this example, Ravi works in customer service for a company with a high volume of dissatisfied customers who express their anger in hostile and combative ways. Therefore, Ravi needs to manage his feelings and emotions to not be upset about this and react in negative ways when talking to customers. Consecuently, Ravi must engage in emotional labor.

when the united states took over

the median of the data is 4.

step-by-step explanation:

the median means the middle number of a given number.

to decide which one is the median, arrange in ascending or descending order. but sometimes, you may find two(2) number in the middle, but it's easy, just add them together and divide by 2.

so,   determine the median of the data. 2, 3, 3, 4, 5, 7, 9

it is already arranged, count 3 times forward and 3 backward and the one left is your answer.

2,3,3,4,5,7,9

our answer is 4.

hope this !