In her presentation on improving employee morale, jillian makes this statement: so far, you've heard only about the problems we have with morale; let's move to some solutions. jillian has employed the verbal signpost called

    Switching directions

Explanation:    Given that Jillian had a presentation before employees on employee morale, she used verbal signpost to orient listeners, i.e employees at one point of her presentation, to get them attention to what she thought was important and why she even gave a presentation. In doing so, she used a verbal signpost called switch directions because she started to move in the other direction from the question of a problem with morale, which is how to solve such a problem. So Jillian directed her listeners to what she considered the essence of the presentation. This signpost is used by the presenter because it is a medium managed by the presenter. So the audience doesn't read the newspaper so that listeners can turn the page they want, or go to the main menu to flip through options, the presenter does it for the audience by directing them to the point. Signpost as a directing audience has other forms besides switching direction depending on the needs and how to direct the listeners or what to point them to.

answer; (i-o) psychologist

the atm that sounds like it should be the answer