Is a characteristic of leaders that may enable them to develop a significant identity for their organization and instill high levels of trust and cooperation throughout the organization.

Emotional intelligence is the correct answer.

We all know that IQ and technical skills are very important in leadership. However, leaders who want to develop a significant identity for the organization, need to have a higher degree of what we call emotional intelligence. Emotional intelligence is defined as the abiity to recognize , manage and understand other people's emotions, as well as their own. It is made up of five crucial elements, such as self-awareness, motivation, empathy, self-regulation and social skills.  

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