Which of the following is an example of a change in the external environment that a nursing home must adapt to? group of answer choices
a. the evening supervisor in the nursing home’s food services department decides to retire.
b. a new nursing home offering similar services opens five miles away.
c. the full-time nursing staff demands a salary increase in the middle of the fiscal year.
d. the carpet in the front lobby has become worn out and is not very welcoming.

The nursing home in the question must adapt to:

1.) The carpet in the front lobby has become worn out and is not very welcoming: The nursing home needs to change the front lobby carpet to be more welcoming to occupants of the home.

2.) A new nursing home offering similar services opens five miles away: The nursing home needs to make their services exceptional, to ensure the new nursing home does not attract all their potential customers (patients).

answer; an active listener;