The four components of are to a) make continuous improvement a priority, b) get every employee involved, c) listen to and learn from customers and employees, d) use accurate standards to identify and eliminate problems.

- "ethical issues. deception – the participants actually believed they were shocking a real person and were unaware the learner was a confederate of milgram's. however, milgram argued that “illusion is used when necessary in order to set the stage for the revelation of certain difficult-to-get-at-truths.” "

- "milgram's work was conducted in the early 1960s before the current.the studies ignited a debate about the ethical treatment of participants. what appear to be dangerous, if not deadly, electric shocks and the by today's ethical standards, many questions about the research have gone unanswered."

answer; (c) on the left side; ; ; ; ; ; ; ; ; ; ; ; ; speech is localized on the left side of the brain;

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