Social Studies, 26.11.2019 18:31 eduardo60
Which of the following statements about body language is true? a) customers look away from salespeople while they actively consider information in a sales presentation. b) voice characteristics account for a greater percentage of messages received than body language in face-to-face communication. c) broad, vigorous arm gestures indicate a lack of interest in the point being communicated verbally. d) a person rocking from side to side is conveying a positive outlook. e) hand gestures have the same meaning in all cultures.
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