According to the article by brach & fraserirector (2017), "a set of congruent behaviors, attitudes, and policies that come together in a system, agency or amongst professionals and enables that system, agency or those professionals to work effectively in cross-cultural situations" refers
a. cultural competence.
b. health literacy.
c. health communication.
d. numeracy

The correct answer is (A) "Cultural competence."

Explanation:

Brach & Fraserirector (2017) cited Cross, Bazron, Dennis and Isaacs' (1989) definition of cultural competence as “a set of congruent behaviours, attitudes and policies that come together in a system, agency or among professionals that enable that system, agency or professions to work effectively in cross-cultural situations”

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