At mcdonald's, workers are expected to use a "six steps" process when interacting with customers. these steps can become monotonous and workers can become frustrated as they have no control over the overall process, being that they do not own any part of their workplace or goods produced. this can lead to
alienation (t/f)

True

Explanation:

I've worked in fastfood resturaunts, even though most had 4-5, you could easily feel like a puppet.

answer; /// i believe the correct answer is (b) disposition

answer:

d. because dr. laguardia selected a widely used measure, his study generalizes to has strong external validity. external validity has limited external validity. other applications of this measure.

the widely used measure that he applied to his experiment was the benton facial recognition test. it employed on to football players and as result, only players who suffered brain concussions did not pas this test. and although it has an external validity, it is limited because it isn't general to apply to other population.