Aquestionnaire included "during my hospital stay, staff were respectful of my needs as an individual." participants were asked to indicate, on a 5-point scale, the degree to which they agreed or disagreed with the statement. this question represents:

an item on a Likert scale

Explanation:

In a Likert scale is the method by which a scale emerges from the collection of responses in a questionnaire. Each response of a question is answerable through a scale generally of five choices. Generally the choices are strongly agree, agree, neutral, disagree and strongly disagree.

Each question is called a Likert item.

Hence, here the question represents an item on a Likert scale.

An item on likert scale. It expresses viewpoints (ITEMS)

Explanation: Likert scale is a psychometric scale used in questionnaires, allowing respondents to specify their level of agreement or disagreement on a symmetric scale. Often found on survey forms, that measures how people feel about something.

d. i assume the underlined word is "role." reformat if it isn't.

explanation:

role is closest to part because when replacing words, "playing a vital decision," "playing a vital activity," and "playing a vital dollar" don't make logical sense. the only meaningful choice is "playing a vital part."

this fits one of merriam-webster's definitions of role: "a function or part performed especially in a particular operation or process."