Before her interview at a potential new employer, jayna makes sure to style her hair neatly, dress in a suit, and buy new business-appropriate shoes. by doing these things, which of the three expressive resources of impression management is jayna working to control?
a. manner
b. role
c. setting
d. impression
e. appearance

Shari is trying to decide how she should use her cash birthday gifts. her choices are new clothes, a concert ticket, or donating the money to her favorite charity. shari decides to donate the money. the value given up by not choosing both the clothes and the concert ticket is called a . a.) trade-off b.) opportunity cost c.) retail price