For years print and copy, a copier machine supplier, enjoyed strong sales and a huge share of the copier market, far ahead of its nearest competitor. however, over the years, print and copy seldom asked customers for feedback. so when some of print and copy's competition responded to customers' needs and started offering copiers with new features (such as wireless printing from laptop and tablet computers), print and copy lost much of its market share. print and copy's system is best described as:

Closed System

Explanation:

According to my research on different business strategies, I can say that based on the information provided within the question Print and Copy's system is best described as a Closed System. This is a type of business system in which the business works only with internal factors and disregards any external factors or environment. Which seems to be the case with Print and Copy since they do not interact with their environment including their clientele. Therefore they do not know what their clientele would like for them to offer, and is why they lost most of their market share to their competitors.

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