Select the external influences that affect the consumer service industry.
competition
employee morale
management
governmental policies
organizational culture
economy
technological changes

For questions 6-10, match the letter of the description that best matches the term. descriptions: a. to people reach their full potential b. refers to a persons drive to reach his or her full potential c. name the type of therapy developed by rogers d. being accepted by another just as you are, or accepting someone else just as they are e. the bottom of maslows hierarchy 6. need for food, water and oxygen 7. client centered therapy 8. self-actualization 9. the goal of the humanistic approach 10. unconditional positive regard

The following legal claims exist for m. finger co. identify the accounting treatment for each claim as either (a) a liability that is recorded or (b) an item described in notes to its financial statements. 1. m. finger (defendant) estimates that a pending lawsuit could result in damages of $1,250,000; it is reasonably possible that the plaintiff will win the case. an item described in notes to its financial statements. a liability that is recorded. 2. m. finger faces a probable loss on a pending lawsuit; the amount is not reasonably estimable. a liability that is recorded. an item described in notes to its financial statements. 3. m. finger estimates damages in a case at $3,500,000 with a high probability of losing the case. an item described in notes to its financial statements. a liability that is recorded. the amount that m. finger co. should record in its accounting records related to these suits is:

What cultural myths are prevalent in our society