Jane explains an idea that she has for improving emergency communications with the hearing impaired. arnold tells jane that he agrees that there is a need and likes her general concept, then mentions a few concerns that he has about implementing it. next he offers an idea and asks jane's opinion of how it would mesh with her original purpose. this conversation is an example of

Constructive Disagreement

Explanation:

Constructive Disagreement refers to the process of creating a positive dynamic with team members that have disagreement with our view/opinion, with the hope that we can turn their perception so they can eventually favor our view/opinion.

In order to do this, there are several tricks that can be done.

1. Appreciate their initial view/opinion, even though it is different than us.

This is what arnold did when he said 'he agrees with jane and likes her general concept'

2. Conveys how their opinion/view might not be the best option by using a respectful but logical approach.

This is what arnold do when he 'mentions a few concerns that he has about implementing it'

3. Propose your view/opinion as a form of solution for that problem.

can be seen when arnold  'offers an idea and asks Jane's opinion of how it would mesh with her original purpose.' Right after.

answer; in small towns;