As a recently divorced mother, alice is struggling to make ends meet. although she is succeeding, it has been quite a battle. from her perspective, two things that would really improve her life would be a higher-paying job and consistent child-support payments from her ex-spouse. alice is echoing the premise of

Somes tribes thought of them as a greater being

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An informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.

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