When sheila told her father that she bought the local diner her father responded, "what did you do that for! that run down place doesn't even do any business! " sheila then told her dad that she believes with some minor repairs, paint and new lighting that business would improve dramatically. the nonverbal elements of communication that sheila is counting on to attract customers to her new business investment is called a) artifactic communication. b) physical appearance. c) kinesics. d) environmental factors.