Lana was sitting somberly in her office. her face had an angry expression and she had a tear in her eye. one of her co-workers asked her how she was doing. lana responded, "i am fine." concerned, the co-worker asked, "are you sure? " lana again responded, "yes, there is nothing wrong, i am fine." which emotional intelligence ability does lana most likely need to develop?

I believe the answer is:  Ability to diagnose and recognize your own emotions

Diagnose and recognize our emotion is important in order to develop an awareness on what she currently feel could affect her behaviour. Suppressing such emotion without acknowledging  it could make Lana treated her works and social relation poorly without even realising it.

d - failures.

the only attempted british colony in north america before 1600 was roanoke, virginia, which was a total failure. england claimed several areas, including newfoundland, but made no sustainable attempts to colonize them before 1600.