It's late and a guest comes to you to check in. unfortunately, the hotel has to relocate any remaining guests. this guest is tired and very upset. how do you handle the situation

First and foremost, the hotel personnel must apologize. It the responsibility of the hotel to ensure quality service. Regardless the situation or whose fault the relocation is, the hotel must acknowledge the inconvenience the guest is experiencing.

To compensate for the trouble, here are some things that hotel personnel can do:

1.Make sure to arrange another accommodation ready to receive the guest (with free transportation, free one-night stay if needed to be relocated to another hotel).

*Offer the expected room for the guest the next day if it's already available.

2.Explain and apologize for a relocation. Assure that the hotel is doing its best to make up for the inconvenience.

3.Offer discount and freebies to guest that checks-in late so a relocation won’t have to happen.

two jet streams that directly affect the formation of weather in the continental part are a polar jet and a subtropical jet. they are responsible for the transportation of weather systems, which directly affect people. the polar front is the boundary between cold air from the north pole and warmer equatorial air. both the polar jet and the subtropical jet blow from the west to the east, and follow the boundary between cold and warm air.

the strongest jet streams are polar jets, while subtropical jets are somewhat weaker.

the right answer is c. the polar jet stream is generaly stronger than the subtropical jet stream.

where is the passage