According to the text, nonrelative child care provided with a small group in a home is referred to as: a. family day care. b. kinship day care. c. preschool. d. kangaroo care

an informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.