Florence, a regular patient at your practice, has taken an interest in your work and indicates that she might like to become a medical assistant. However, she is somewhat confused by articles she has read describing new developments and cutting-edge technologies in medical science, and she is concerned about her ability to gain sufficient knowledge to respond to questions from patients about new developments in medicine. She asks you what aspects of your training might provide a knowledge base for understanding emerging technologies in medicine. How do you respond?