Enter the numerator and denominator of the fraction in simplest form that is equal to the decimal number shown. 0.8¯¯¯ =

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

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18 16 11 45 33 11 33 14 18 11 what is the mode for this data set