NEED HELP PLEASE I need number 3 and 4 please if anybody can help

The first-serve percentage of a tennis player in a match is normally distributed with a standard deviation of 4.3%. if a sample of 15 random matches of the player is taken, the mean first-serve percentage is found to be 26.4%. what is the margin of error of the sample mean? a. 0.086% b. 0.533% c. 1.11% d. 2.22%

The fraction of defective integrated circuits produced in a photolithography process is being studied. a random sample of 300 circuits is tested, revealing 17 defectives. (a) calculate a 95% two-sided confidence interval on the fraction of defective circuits produced by this particular tool. round the answers to 4 decimal places. less-than-or-equal-to p less-than-or-equal-to (b) calculate a 95% upper confidence bound on the fraction of defective circuits. round the answer to 4 decimal places. p less-than-or-equal-to

Factor this polynomial completely. x^2-8x+12