‏Jared works at a clothing store and is listening to a customer complain about a shirt he purchased that's damaged . Which behavior can Jared exhibit to show good communication skills with the customer ? a ) Stopping the customer to quickly explain the store's return policy O b ) Repeating back what he has heard once the customer is done speaking Oc ) Asking the customer how the shirt was damaged d ) Promising the customer a full refund even though it's against policy