Can someone please help with this question?

What could explain what happened when the time was equal to 120 minutes

The management of a supermarket wants to adopt a new promotional policy of giving a free gift to every customer who spends more than a certain amount per visit at this supermarket. the expectation of the management is that after this promotional policy is advertised, the expenditures for all customers at this supermarket will be normally distributed with a mean of $95 and a standard deviation of $20. if the management wants to give free gifts to at most 10% of the customers, what should the amount be above which a customer would receive a free gift?

Question 3(multiple choice worth 1 points) use the arc length formula and the given information to find r. s = 16 cm, θ = 48°; r = ? sixty divided by pi cm thirty divided by pi cm one third cm one hundred twenty divided by pi cm