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Mathematics, 12.05.2021 04:40 bellam302
Suppose a call center receives 4000 calls on average during their Friday evening shift. Next Friday several people have put in for time off, so the center will be staffed by 178 call center employees. When working continuously, the average call center employee can handle 22 calls per evening shift (with a standard deviation of 5 calls). Assuming the center receives its expected 4000 calls next Friday, what is the probability that the center will have enough employees to handle this call volume
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Suppose a call center receives 4000 calls on average during their Friday evening shift. Next Friday...
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