In a certain country, the number of charter schools is 4 less than twice the number of alternative schools. we know that there are 48 charter schools in the country. how many alternative schools are in the country?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%