An expression is shown below: 2x3y + 8xy − 4x2y − 16y

Part A: Rewrite the expression by factoring out the greatest common factor. (4 points)

Part B: Factor the entire expression completely. Show the steps of your work. (6 points)

Plz help, give good answer and get brainlest!!

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%