A group of 10 people is choosing a chairperson and vice-chairperson. They put all 10 people's names into a hat. The first name drawn because chair. The second name drawn becomes vice-chair. How many possible combinations of chair and vice-chair are there?

An office supply company conducted a survey before marketing a new paper shredder designed for home use. in the survey, 80 % of the people who tried the shredder were satisfied with it. because of this high satisfaction rate, the company decided to market the new shredder. assume that 80 % of all people are satisfied with this shredder. during a certain month, 100 customers bought this shredder. find the probability that of these 100 customers, the number who are satisfied is 69 or fewer.