What’s the probability of picking the same color softball without replacement? I put your final answer as a percent btw the number beside ticket is 1

Neoli is a nurse who works each day from 8: 00 am to 4: 00 pm at the blood collection centre. she takes 45 minutes for her lunch break. on average, it takes neoli 15 minutes to collect each sample and record the patient's details. on average, how many patients can neoli see each day?