I need help I'm so confused

Determine the quotient and remainder when (6a3)+11a2-4a-9) is divided by (3a-2) express your answer in the form q(a) + r(a)/d(a)

It took alice 5 5/6 hours to drive to her grandparents' house for . on the way home, she ran into traffic and it took her 7 3/8 hours. how much longer did the return trip take? write your answer as a proper fraction or mixed number in simplest form. the trip home took __hours longer. ?

Y=(x+3)(x-4)(x+1)^2 sulutions? multiplicity?