Anew movie can be downloaded for $8 per movie. an older movie can be downloaded for $3 per movie. quinn buys a total of 7 movies and spends $41.

a. define your variables. write the system of equations and represent it as a matrix equation.

b. use matrices to solve the equation by hand

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%