Can someone give me a step by step process please?

Find the lengths of the diagonals of this trapezoid.

Solve each quadratic equation by factoring and using the zero product property. 10x + 6 = -2x^2 -2

Assume that there is a 11% rate of disk drive failure in a year. a. if all your computer data is stored on a hard disk drive with a copy stored on a second hard disk drive, what is the probability that during a year, you can avoid catastrophe with at least one working drive? b. if copies of all your computer data are stored on four independent hard disk drives, what is the probability that during a year, you can avoid catastrophe with at least one working drive?