The number of brake pads needed for a car is 4, and a manufacturing plant has 480 brake pads. The number of brake pads
remaining after brake pads have been
installed on x cars is f(x) = 480 — 4x.

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%