How do I do a multiplication targets or wheels

15 point ! ~ see if you know the answer to both you!

Factor -8x3-2x2-12x-3 by grouping what is the resulting expression?

2people are trying different phones to see which one has the better talk time. chatlong has an average of 18 hours with a standard deviation of 2 hours and talk-a-lot has an average of 20 hours with a standard deviation of 3. the two people who tested their phones both got 20 hours of use on their phones. for the z-scores i got 1 for the chatlong company and 0 for talk-a-lot. what is the percentile for each z-score?