59:48 According to the table, during which interval did the
average time spent on hold increase?
O week 1 to week 3
The help desk is keeping track of the number of minutes
the average caller spends on hold.
Average Time on Hold with Help Desk
Week Average Time on Hold
(Minutes)
1
7
2
5
3
3
4
2
5
3
6
5
week 1 to week 4
O week 4 to week 6
week 3 to week 5