PLZZZ HELP WILL GIVE BRAINLIST PLZZZ I REALLY NEED HELP

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%

If u good at math hit me up on insta or sum @basic_jaiden or @ and

Aye asap pls ! markin da brainiest too ! btw da step choices are all add, distribute, divide, n subtract