Mathematics, 09.09.2020 23:01 mikequntana512
Incoming calls to a customer service center are classified as complaints (75% of calls) or requests for information (25% of calls). Of the complaints, 40% deal with computer equipment that does not respond and 57% deal with incomplete software installation; in the remaining 3% of complaints, the user has improperly followed the installation instructions. The requests for information are evenly divided on technical questions (50%) and requests to purchase more products (50%). Find the probability that an incoming call is a request for purchasing more products.
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