Can someone help me with this?

Does the problem involve permutations or? combinations? do not solve. the matching section of an exam has 4 questions and 7 possible answers. in how many different ways can a student answer the 4 ? questions, if none of the answer choices can be? repeated?

Given a: b and b: c, find a: b: c. write the ratio in simplest form. a: b=6: 10 and b: c=21: 33

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%