A television cable company receives numerous phone calls throughout the day from customers reporting service troubles and from would-be subscribers to the cable network. Most of these callers are put "on hold" until a company operator is free to help them. The company has determined that the length of time a caller is on hold is normally distributed with a mean of 3.1 minutes and a s. d of 0.9 minute. What percentage of company’s callers are put on hold for at least 4.8 minutes?

Suppose babies born after a gestation period of 32 to 35 weeks have a mean weight of 25002500 grams and a standard deviation of 800800 grams while babies born after a gestation period of 40 weeks have a mean weight of 27002700 grams and a standard deviation of 385385 grams. if a 3232-week gestation period baby weighs 21252125 grams and a 4040-week gestation period baby weighs 23252325 grams, find the corresponding z-scores. which baby weighs lessless relative to the gestation period?