According to the concept, a firm must (1) find out what customers want and provide it, (2) make sure everyone in the organization has customer satisfaction as an objective, and (3) provide goods and services that will earn a profit.

Match the vocabulary to the proper definition. in probability, two events in which 1. conditional probability the outcome of one event is independent of the outcome of a second event. 2. dependent events in probability, two events in which the outcome of one event is dependent on the outcome of a second event. the probability of an event in which the outcome of the event is conditional on the outcome of one or more different events. 3. independent events