Mathematics, 26.11.2019 20:31 sabrinaaz

Auniversity administered the servqual survey to its customers as a way to assess its current position in the market. on the basis of 80 responses, the following averages were computed for the tangibles construct. item # avg. perception avg. perception 1 6.4 6.1 2 6.1 6.0 3 6.7 5.2 4 6.9 6.5 what is the difference for the tangibles dimension?

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