Find the coordinates of the point (7,5) after a reflection across the x-axis and a dilation using a scale factor of 3 with the origin as the center of dilation

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%