The floor plan of a room has a scale of 2.5 in. : 35 ft. in the drawing, the length of the room is 8 in. and the width of the room is 6 in. what is the perimeter of the actual room?

One of every 20 customers reports poor customer service on your company’s customer satisfaction survey. you have just created a new process that should cut the number of poor customer service complaints in half. what percentage of customers would you expect to report poor service after this process is implemented? 1.) 5% 2.) 10% 3.) 2% 4.) 2.5%