I just got charge $18 for some thing that I never use!! I need a refund ASAP, who do I need to talk to because this is not OK

You should speak to the company and find out how it was charged (credit,debit,cash), when it was charged, and how can you verify that you have never used that item

free points

explanation:

i think it can have both positive and negative effects on businesses.

for example:

lets say you own a small business and taxes go up 4% that means it is going to cost your business more money to buy product to sell. but at the same time you make more money from the tax rise.

that is my theory.