2. W. Edwards Deming's chief contribution to industry after World War II was A. to develop statistical methods and tools to monitor manufacturing operations,
B. to organize business leaders to form quality assurance plans that could be used in manufacturing environments.
C. to develop German industries to compete economically with U. S companies, thus improving the overall quality of products.
D. to develop improved manufacturing operations with new technologies.

A

Explanation:

First of all, let me say that W. Edwards Deming is a very moral individual. What he proposed was a moral solution to the inhumanity that factories and services might have built up in the name of profit. He is one of the forgotten heroes of industry.

His 14 points included such things as making industry work cohesively, in a united way that benefits everyone. He thought that worker education was important. He thought that systems of control (like yearly evaluations) should be eliminated or at least minimized.

A: is true. He was interested in statistical methods and tools to monitor manufacturing operations, which is not mentioned in the 14 points.

C: is wrong or maybe just not well known. It was Japan that he helped do this.

D: There is no mention of this that I came across, nor anything like B.

the answer to fill in the blank in this question would be the word resource, it is defined as the money, material or people (since human resource is a very valuable good) that a company or a person has at disposition (meaning they can use the resource as they see fit), to be able to complete a task or achieve a goal.