1. In your own experience, what kind of people and experiences change us for the better? Is punishment or kindness more effective at helping people change? Cite evidence from the text,
"Thank You M'am," your own experience, and other literature, art, or history in your answer.

Why might collective bargaining fail, causing a union to go on strike? a the union agrees with the boss about wages. b the boss compromises about work hours. c the factory goes out of business, causing the workers to lose their jobs. d the boss refuses to address dangerous working conditions in the factories.