It is important to define the problem during conflict resolution because both parties . a. Are likely to begin arguing afterwards b. Need to agree on the problem to solve it c. Want a copy of the problem to give to the arbiter d. Are likely to practice active listening during the process

The service industry in the united states grew in the late 1800s. what was one effect of that growth? the number of people with jobs in factories as unskilled workers decreased. the number of people with jobs in factories as unskilled workers increased. the middle class grew as people took jobs as clerks, lawyers, and teachers. the middle class shrank as people left jobs as clerks, lawyers, and teachers.