Answer only one should social reform be provided by citizens or the government? or is volunteering a responsibility of all citizens? why or why not? or how can local government shape the lives of citizens?

Your local government shapes about every aspect of the way your town rolls, which is the way you roll. They are responsible for establishing the speed limit on the streets where you live, they establish rules for businesses, industrial and residential development, they also provide our water, organize our police officers, license professions, elections etc.